1. City Hall remains closed to the public.

    Employees are still working to provide the vital services to the residents & businesses of Saratoga Springs.

    PUBLIC SAFETY SERVICES

    The members of the Saratoga Springs Police department continue to monitor the spread of COVID-19 and are working with 
    the Saratoga Springs Fire Department, the Saratoga County

    Department of Health, and City officials to best determine

    our response as this situation develops.

    • Call your health care provider FIRST if you have any concerns over your health and possible exposure to COVID-19.

    • In the event of an emergency, call 911.

    Fire Department Non-Emergency:

    • Call 518-587-3599.

    • Access to administrative reports, including fire incident reports, will be handled via email and/or phone.

    • No in-person document requests will be facilitated at Fire Headquarters (60 Lake Ave).

    Police Department Non-Emergency

    • Call 518-584-1800.

    • Members of the public are asked not to come

    to the police department to file a report.

    • To request copies of an accident report please visit https://buycrash.com/

    • To download a police report request form please visit the city website 
    at 
    https://www.saratoga-springs.org/290/Obtaining-Police-Reports
    Please be advised that wait times may be longer than normal.

    • Pay your parking tickets online at https://www.saratoga-springs.org/212/Parking-Tickets or 
    Call 1-800-996-0285 to pay by phone (There will be a $3.50 charge per ticket).

    • All station tours, internships, or non-essential programs have been postponed and will be rescheduled at a later date. 
    All civilian fingerprinting services have been suspended until further notice.

    • For more information, contact Eileen Finneran, Deputy Commissioner of Public Safety, at 518- 265-6485.


    PUBLIC WORKS SERVICES

    Department of Public Works:
    DPW Office 518-587-3550 ext. 2555
    DPW Dispatch 518-584-3356

    The DPW workforce is in emergency standby mode.

    • Transfer station hours are 8 am-2:45 pm/noon, Tuesday-Saturday.

    • DPW service calls can be made to police dispatch at 518-584-1800.

    PUBLIC WORKS – UTILITIES

    Final Water Meter Reading Requests:
    --A form on the DPW-Utilities page: Utilities will be required for this request.
    Final water meter reading requests can be scheduled daily for any water meter that has an outside reading device or vacant houses. 
    The Utilities Department technicians will not be doing any reading for meters located inside a property being sold. The attorneys will be responsible for getting the Utilities Department a reading off the meter.
    Appointments will be scheduled on a daily basis Monday-Friday starting at 8:30 am.

    Jumper Bar Application:
    --A form on the DPW-Utilities page: Utilities will be required for this request.
    A Water Service Agreement will be required in order to get a jumper bar.
    If one has previously been filed, please email with jumper bar application due to limited staff hours in the office.
    Jumper bars can be provided once forms are filed with the department. Installation of water meters will be in new construction or vacant properties.
    The Utilities Department technicians will not be doing any work inside occupied houses. In cases of emergencies, this would need to be evaluated on a case by case situation. 
    Appointments will be scheduled on a daily basis Monday-Friday starting at 8:30 am.


    ACCOUNTS DEPARTMENT

    The Accounts Department is operating on a regular work schedule during the COVID-19 City Emergency Declaration. There are NO “in person” interactions at this time. Communication is limited to email, mail and telephone.

    Accounts staff are available by phone during this emergency situation. Their contact information is listed below:

    City Hall Main Number: (518) 587-3550

    Accounts’ Department Extensions are as follows:

    Assessments                                                        Ext 2551
    City Clerk: Licensing                                            Ext 2548
    Deputy Registrar for Births and Deaths             Ext 2546
    Purchasing                                                            Ext 2550
    Risk and Safety/Claims                                        Ext 2612
    Deputy Commissioner Masterson                      Ext 2543
     Commissioner Franck                                         Ext 2607 



    FINANCE DEPARTMENT

    Finance Department:
    518.587.3550
    Tax Collection: x2565
    Deputy:  x2571
    Commissioner: x2577

    Taxes and Utility Bill payments may be mailed or paid online here:https://www.saratoga-springs.org/419/Property-Tax-Search-Online-Payments

    • You may also call the Finance Department at 518-587-3550 x2565. We will get back to you as soon as possible. 

    Due to the recent closure of City Hall, payment of taxes cannot be made in person. You have the option to pay online or by mail. 
    The mailing address is PO BOX 328, Saratoga Springs, NY 12866.

    You can verify an amount due by visiting the “Make A Payment” tab located at: http://saratoga-springs.org/419/Property-Tax-Search-Online-Payments  
    Searching by SBL number will provide you a tax history of previous payments made and taxes due.

    •If you have any questions please email Laura.Townsend@saratoga-springs.org


    MAYOR’S DEPARTMENTS

    Mayor’s office staff are available by phone and email during business hours:

    • Call us at 518-587-3550 x2520 or Email us at bill.burns@saratoga-springs.org

    • For more information, contact Lisa Shields, Deputy Mayor, at 518-587-3550 x2514.


    Building Department:

    Permit applications and materials can now be submitted via US Mail only.  
    Primary contact email address must be included on the application.
    Please refer to the Building web page for additional details.

    Planning Department:

    New applications can now be submitted via US Mail only.  
    Please refer to the Planning web page for additional details.


    Recreation Department:

    NO in-person registration.
    Online registration (
    CLICK HERE) for the Rec Summer program are now being accepted.

    • Department staff are working remotely. Please email any questions to Recreservations@saratoga-springs.org.

    • DPW (park maintenance staff) is working in emergency standby mode.
    DPW service calls can be made to police dispatch, 518-584-1800


    CIVIL SERVICE

    Exam applications are still be accepted.

    • Mail the completed application and required exam fee (or fee waiver if you qualify, please visit the website to review the waiver), 
    to 15 Vanderbilt Ave, Saratoga Springs, NY 12866.

    • Exam dates may or may not be postponed, but applications will still be accepted.

    • To see the exams that are currently announced, please visit http://saratoga-springs.org/Jobs.aspx.

    • Please email civilservice@saratoga-springs.org with any questions.


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