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The original item was published from 3/19/2020 12:15:00 PM to 3/19/2020 12:18:15 PM.
Posted on: March 19, 2020
[ARCHIVED] COVID-19 Update: Essential City Services
What city services are available during the State of Emergency?
The health and safety of our employees and the public are our first priority, and we are monitoring the COVID-19 situation closely. We are abiding by the CDC recommendations and the Governor’s orders. Our City Hall workforce is working remotely where possible, although offices remain closed to the public.
PUBLIC SAFETY SERVICES
- City Police Department, Fire/EMS Department, and vital Public Works staff will continue to operate as normal.
- Call your health care provider FIRST if you have any concerns over your health and possible exposure to COVID-19.
- Emergency, Call 911
- Police Department Non-Emergency, Call 518-584-1800
- Fire Department Non-Emergency, Call 518-587-3599
- Eileen Finneran, Deputy Commissioner of Public Safety, Call 518-265-6485
PUBLIC WORKS SERVICES
- Vital Public Works staff will continue to operate as normal
- Dispatch, Call 518-584-3356
CITY HALL SERVICES - No In-Person Appointments or Services
- Vital Records - Marilyn Rivers, Director Risk & Safety, Call 518-210-3243
- Intake of new applications is suspended. The counter is closed to the public.
- For active permit applications, staff is reviewing them and working remotely. They are available by phone and email during business hours.
- Only inspections approved by the Building Inspector or designee will be scheduled.
- All non-essential inspections will be cancelled and/or suspended.
- This will be very limited to essential projects where no inspection alternative is possible.
- No inspections for occupied residential buildings or assembly spaces.
- All inspection documents / plan revisions / paperwork must be submitted digitally.
- If an inspection is approved, the contractor must provide accommodations for isolation.
- CITY COUNCIL MEETINGS:
- The City Council will hold its regularly scheduled meetings, but the public will not be allowed to attend in person until further notice.
- Meetings will be live streamed through our website and our Facebook page and recorded for availability in the Agenda Center.
- Email Mayor Kelly’s office with questions or comments they would like to have entered into the record.
- No in-person appointments. Refer to the Contact information for the Finance Department.
- Finance will be communicating regarding City payments taxes, utility bills, etc.
HUMAN RESOURCES & CIVIL SERVICES:
- Civil Service will still continue to accept applications during this time via email or mail.
- Refer to the Contact information for Civil Service.
- Office staff are available by phone and email during business hours:
- Lisa Shields, Deputy Mayor, Call 518-414-2118
- Intake of new applications is suspended.
- For active Land Use Board applications, staff is reviewing them and working remotely. They are available by phone and email during business hours.
- City Land Use Boards meetings are cancelled for at least the next two weeks, until further notice.